MANAGED IT SUPPORT
Empowering the modern workplace through trusted IT Solutions
Experience a new way of looking at your IT Support.
Adopting managed IT support will enhance operational efficiency, as our experienced team handle day-to-day management of all things IT, allowing your team to focus on core business functions.
Outsourced, Managed IT Support Without Limits
What You Can Expect From Our Services
Our managed IT support encompasses a holistic approach to managing your business's technology infrastructure, providing a full range of services aimed at actively maintaining and supporting an organisation's IT infrastructure. These services are tailored to assist businesses in reaching their goals by ensuring their IT systems are secure, dependable, and performing optimally & all IT needs are met through reliable and cost-effective solutions.
Unlimited Support
Unlimited service desk support by telephone or email with onsite support when required.
Guaranteed Response Times
Guaranteed Response times : Our SLA promises fast, reliable assistance when you need it most.
Friendly, Knowledgeable Support
Our skilled IT professionals are on hand to offer technical assistance, guaranteeing swift and efficient resolution of any problems or questions.
24/7 Proactive Monitoring
Our 24/7 proactive monitoring ensures your computer systems are always secure, optimised, and running smoothly, preventing downtime and protecting against threats.
System Maintenance
Scheduled preventative maintenance, automated updates & patch management, support by automation scripts ensure your systems operate at peak performance.
Asset Management
Managing assets and licenses to maintain control over your IT estate.
Backup & Disaster Recovery
Backup and disaster recovery management that ensures your data is secure & recoverable, protecting your business against unexpected events and minimizing downtime.
Cloud Services Management
Cloud services management that optimises and maintains your cloud services for efficiency, security, and scalability, supporting your business's growth.
Vendor Support
Managing third-party technology suppliers not directly provided by us, ensuring seamless integration and operation within your IT ecosystem.
Highly Experienced
We’ve been supporting SME's for 25+ years, and have been a leader in the field ever since. We take pride in becoming an extension of your business and sharing our wealth of experience and knowledge in all things IT.
Customer Focused
NSM prioritises clients' unique needs, offering customised solutions and dedicated support to ensure satisfaction and foster long-term relationships, truly embodying a customer-focused approach.
Cyber Essentials Certified
Our Cyber Essentials certification represents our dedication to stringent cybersecurity practices, ensuring robust protection against prevalent cyber threats for our clients.
