IT Support

MANAGED IT SUPPORT

Empowering the modern workplace through trusted IT Solutions

Experience a new way of looking at your IT Support.

Adopting managed IT support will enhance operational efficiency, as our experienced team handle day-to-day management of all things IT, allowing your team to focus on core business functions.

Why Choose NSM for IT Support?

NSM offer a unique advantage to SMEs and internal IT teams, leveraging over 26 years of experience in the field. This extensive background not only signifies a deep understanding of the evolving tech landscape but also ensures that the services provided are built upon time-tested methodologies and the latest in leading technologies.

Working with NSM means having a partner that not only prioritises the alignment of their services with the specific needs of your business but also employs best practices that have been refined over decades. This commitment to excellence and tailored support ensures that you will benefit from a proactive approach to IT management, where solutions are not only reactive but are strategically designed to support growth, enhance operational efficiency, and secure your digital assets.

With NSM, you're not just partnering with an IT service provider; we become and extension of your business, dedicated to leveraging technology to empower your business.

Get In Touch

Why Choose NSM for IT Support?

With NSM, you're not just partnering with an IT service provider; we become and extension of your business, dedicated to leveraging technology to empower your business.

Get In Touch

Outsourced, Managed IT Support Without Limits

What You Can Expect From Our Services

Our managed IT support encompasses a holistic approach to managing your business's technology infrastructure, providing a full range of services aimed at actively maintaining and supporting an organisation's IT infrastructure. These services are tailored to assist businesses in reaching their goals by ensuring their IT systems are secure, dependable, and performing optimally & all IT needs are met through reliable and cost-effective solutions.

Unlimited Support

Unlimited service desk support by telephone or email with onsite support when required.

Guaranteed Response Times

Guaranteed Response times : Our SLA promises fast, reliable assistance when you need it most.

Friendly, Knowledgeable Support

Our skilled IT professionals are on hand to offer technical assistance, guaranteeing swift and efficient resolution of any problems or questions.

24/7 Proactive Monitoring

Our 24/7 proactive monitoring ensures your computer systems are always secure, optimised, and running smoothly, preventing downtime and protecting against threats.

System Maintenance

Scheduled preventative maintenance, automated updates & patch management, support by automation scripts ensure your systems operate at peak performance.

Asset Management

Managing assets and licenses to maintain control over your IT estate.

Backup & Disaster Recovery

Backup and disaster recovery management that ensures your data is secure & recoverable, protecting your business against unexpected events and minimizing downtime.

Cloud Services Management

Cloud services management that optimises and maintains your cloud services for efficiency, security, and scalability, supporting your business's growth.

Vendor Support

Managing third-party technology suppliers not directly provided by us, ensuring seamless integration and operation within your IT ecosystem.

Highly Experienced

We’ve been supporting SME's for 25+ years, and have been a leader in the field ever since. We take pride in becoming an extension of your business and sharing our wealth of experience and knowledge in all things IT.

Customer Focused

NSM prioritises clients' unique needs, offering customised solutions and dedicated support to ensure satisfaction and foster long-term relationships, truly embodying a customer-focused approach.

Cyber Essentials Certified

Our Cyber Essentials certification represents our dedication to stringent cybersecurity practices, ensuring robust protection against prevalent cyber threats for our clients.